Terms & Conditions

Last Updated: October 2026

Please read these Terms & Conditions carefully before accessing or using our website. By accessing, browsing, or purchasing from https://seasontex.com (the "Site"), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy, Return & Exchange Policy, and Shipping Policy.

Throughout the site, the terms "we," "us," and "our" refer to New Season (Seasontex), having its registered office at 1-1 Keyes Court, Woodbridge, Ontario L4H 4V6, Canada.

1. Eligibility & Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your province or state of residence. You may not use our products or website for any illegal, fraudulent, or unauthorized purpose, nor may you violate any local or international laws in your jurisdiction.

2. Product Information, Sizing & Colors

We make every effort to display the colors, textures, and details of our bedding, linens, and home textile products as accurately as possible.

  • Color Variation: Please note that actual fabric colors may vary slightly depending on monitor calibrations, screen settings, and lighting conditions.
  • Measurements & Sizing: All dimensions and sizes (e.g., Twin, Full, Queen, King) are standard textile measurements. Please review size specifications carefully prior to checkout.
  • Availability: All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

3. Order Acceptance, Modifications & Cancellations

We reserve the right to refuse, limit, or cancel any order placed with us at our sole discretion.

  • Right to Cancel: In the event that a product is mistakenly listed at an incorrect price, out of stock, or if fraudulent activity is suspected, we reserve the right to cancel or refuse the order, even if the order has been confirmed and your credit card charged. In such instances, a full refund will be immediately issued to your original method of payment.
  • Order Limits: We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

4. Accuracy of Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your email address, shipping address, and payment details so that we can complete your transactions and contact you as needed.

5. Shipping, Customs, Duties & Taxes

All purchases are made pursuant to our shipping and fulfillment terms:

  • Domestic orders within Canada are shipped via Canada Post; cross-border orders to the United States are shipped via UPS.
  • Cross-Border Import Duties: For shipments to the United States, any applicable import customs, duties, tariffs, or brokerage fees levied by U.S. Customs and Border Protection or UPS are the sole responsibility of the customer/recipient.
  • For full details regarding processing times and carrier handling, please review our Shipping Policy.

6. Returns & Exchanges

All returns, replacements, and refunds are strictly governed by our 30-Day Return & Exchange Policy. Regular-priced items in unused and original packaging may be returned or exchanged within 30 days of delivery, subject to proof of purchase and submission of required product photographs. Sale and clearance items are final sale and non-refundable.

7. Intellectual Property Rights

All content included on this Site—including but not limited to brand names, logos, text, graphics, product photography, designs, and icons—is the exclusive property of New Season or its content suppliers and is protected by Canadian, U.S., and international copyright and trademark laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Site without express written permission from us.

8. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. Regular wear and tear resulting from standard everyday laundering or usage is not considered a manufacturing defect.

In no case shall New Season, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising from your use of any of our products or the website.

9. Indemnification

You agree to indemnify, defend, and hold harmless New Season and our affiliates, partners, and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms & Conditions or your violation of any law or the rights of a third party.

10. Governing Law & Jurisdiction

These Terms & Conditions and any separate agreements whereby we provide you goods or services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflicts of law principles. Any legal action or proceeding arising out of or related to these Terms shall be instituted exclusively in the courts located in Ontario, Canada.

11. Contact Information

Questions about the Terms & Conditions should be directed to us at:

New Season
1-1 Keyes Court
Woodbridge, Ontario L4H 4V6
Canada
Email: info@seasontex.com