Organic Cotton Pillow White
Let us help you sleep better with our finest bedding collections.
Description
Material
Set Includes
Care Instructions
Hand Wash or Dry Clean only
Shipping and Returns
More information here
Style with extra pillowcases
CanadaLong waiting time, never received, no refund...
I purchased the organic cotton duvet (queen size) with two organic cotton pillows, from this supposed "company". I received the pillows after over a week (longer time than indicated on their site), after inquiring why I still had not received my order. The pillows displayed as “100% organic” were not (the interior is polyester). As for the organic cotton duvet: never received. I asked what happened. The response received was not clear. I then asked for a return label to return both pillows and told them to keep the organic cotton comforter as I wanted a full refund. After many discussions (the representatives did not want to refund me even though the site talks about free returns), I finally received the return label and sent the pillows back. When I saw that they had received everything, I waited for the refund... nothing. I called, emailed them...nothing. I ordered the two pillows and the comforter on October 2nd. Today is October 26 and I'm not done with them yet: I'm still waiting for the full refund. Stay away from this supposed “business”. My personal advice.
Frequently asked questions
How long will my package take to arrive?
In-stock items will be dispatched within two business days of receiving the order.
The package will take 3-5 business days to arrive at your desired location. Please note during holidays or promotional periods, dispatch timeframes may be extended.
What if I'm not home for my delivery?
Suppose you've missed the delivery. The postal service will try a second attempt so you can get the package.
However, the box could be found at your local post office or inside the public mailbox. If you've tried everything and did not get your package, contact us for the next step.
Where do you ship?
Canada & United States
What is your return policy?
We offer complimentary returns and exchanges for all full-priced items within Canada & USA.
To be eligible for return or exchange:- Goods must be unused, unwashed, and unmarked- Return must be initiated within 30 days of being received.
